Handling Deletions

Created by Mark Crichton, Modified on Wed, 20 Nov, 2024 at 9:27 PM by Mark Crichton

Handling of deletions is now done via the sync but can still be done manually if required as below.

Some MYOB users allow for deleting transactions in MYOB rather than reversing them.
That is ok, but MYOB physically deletes the transaction rather than flagging it as deleted.
This means that the API does not return information that indicates the transaction as deleted.

At present there are 2 ways to resolve this depending on your company procedures as to who can delete transactions

1.Delete the deleted sales in DataWise as well as deleting in MYOB. Simply go to the sales tab and delete the transaction as shown in diagram

2. Delete all data and start a fresh import. Best to do if lots of sales deleted or want to be sure everything is perfect. This may take a long time depending on how big your file is.
Do a full sync from earliest data required date afterwards.