Processing Notes:
Please note that ONLY INVOICES are processed through the Direct Debit Module. No Credit notes are included. All credit notes must be applied before the DD run to ensure invoices are up to date.
The sync must go back to a date before these invoices else they will not be synchronized.
Ensure that you post the DD receipts to MYOB directly after creating the schedule to ensure no changes have been made.
I suggest that other uses do not make any changes to MYOB during the time of processing the DD run.
Please be aware that MYOB updates a field variable ( RowVersion) that changes every time a transaction is edited.
Contact DataWise immediately if you have issues you cannot resolve.
There is a specific procedure to follow
1. Apply all credit notes
2. Do sync
3. Run Direct debit schedule
4. Check schedule is as expected
5. Run Direct debit schedule again and import to bank
6. Post the DD receipts to MYOB. Normally using “Undeposited funds account”
7. Check the balance to ensure total receipts to MYOB = DD schedule
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